Privacy Policy

1. Personal Information Collected
We collect and process the following categories of personal data:

• Identification and contact information (e.g., name, email address).

• Payment information for transactions.

• Medical history, where provided, for participation in classes or services.

Data is collected through contact forms, cookies, and booking systems.

2. Purpose of Data Use
The data collected is used for the following purposes:

• To process bookings and transactions.

• To deliver marketing communications, where consent has been provided.

• To improve the quality of our services and customer experience.

3. Third Parties
Your personal data may be shared with the following third-party services:

• Booking System: Acuity Scheduling, integrated with Squarespace.

• Payment Processors: Stripe, PayPal, and Karma, integrated with Squarespace.

4. Legal Basis for Processing Data

• Contractual Necessity: Data is processed to fulfil bookings and purchases.

• Consent: Data is processed for marketing purposes only with explicit consent.

5. Data Storage
Data is securely stored in compliance with Squarespace’s data protection policies:

• GDPR Compliance Information

• Data Storage Locations

Squarespace retains customer data until the customer deletes their account.

6. User Rights
Users have the right to:

• Access, correct, or delete their personal data by contacting clairelouisedoes@gmail.com.

• Opt out of marketing communications by clicking the "unsubscribe" link in any email or contacting clairelouisedoes@gmail.com.

7. Cookies and Tracking
Cookies are used to enhance your experience on our website. They allow us to:

• Identify new versus returning users.

• Tailor onsite experiences and marketing communications.

8. Children’s Privacy
We do not knowingly collect personal data from children under the age of 18.

9. Contact Information
For any privacy-related concerns, please contact: Email: clairelouisedoes@gmail.com

10. Complaints and Governing Authority
Our data protection practices are overseen by the UK Information Commissioner’s Office (ICO). Complaints may be directed to the ICO or to us at clairelouisedoes@gmail.com.